The AI Front Desk

Your office closes.Your front
desk doesn't.

AskAndBook answers in your business name, books inside the call, and replies on WhatsApp before reception walks in. English, Afrikaans, isiZulu. Friday 9pm, Sunday morning, whenever the phone rings.

Free to try, no card Live in about 10 minutes Your data stays yours Keeps answering through load shedding
Acme PropertiesAfter-hours call · 21:14 · answered by AskAndBook
Live demo
Listening
You direct the call:
A scripted replay of a real call pattern. Get your own live call →
01The quiet leak

Around 38% of calls to small businesses go unanswered. Each one is a customer ready to book somewhere else. Run your own numbers below.

38%
of calls go unanswered · sources vary by industry, so use the calculator
What is a missed call worth to you?
Calls you miss each week12
Average value of a bookingR850
Calls that would have booked30%
Slipping away each month
R13,250
A rough estimate from your inputs. AskAndBook answers the ones you'd have missed.
From R1,290/month. One recovered booking can pay for it.
02Why it sounds human

It holds the whole call. It locks what matters.

Scripted receptionist AIs lose the call the moment a caller goes off-script. AskAndBook keeps the whole conversation in memory at once. It bends to the caller. It still reads back the name, the phone, the time. Click a caller move and watch it pick up where it dropped.

Aria, live on the callAcme Properties · 21:14 Friday
Connected
Interrupted, kept the thread
When a call goes sideways
If it's interrupted, it yields. If it isn't sure, it asks instead of guessing. If it's out of its depth, your team gets the call.
03What it actually does

Not a voicemail. A receptionist that finishes the job.

It answers, books inside the call, and sends the confirmation. By the time you wake up, the call is logged, the booking is in your calendar, and the customer has a WhatsApp on their phone.

Voice & knowledge

Picks up in your business name in your choice of natural-sounding voices. Knows your hours, services and prices from the knowledge base you write, and never invents an answer.

+ more
Your knowledge baseNever invents an answerSpeaks Rand correctly
31Calendar & booking

Straight into Google Calendar, Cal.com or your own system. Never double-books, never books outside your hours, and reads the confirmation back before hanging up.

THU09:30
Check-up · James P.Google Calendar · synced mid-call
31Google CalendarCalCal.comYour webhook
Lead capture

When a caller isn't booking today, it takes the details and a follow-up reason, so nothing slips through and Tuesday-you knows exactly why you're calling.

NameLindiwe M. · 071 884 0042
Interest3-bed rental, Ballito
BudgetR15–18k · call back Tuesday
Human handoff

Refund disputes, complaints, anything outside the knowledge base: it hands the call to your team. If nobody picks up, it captures the details so you call back with context.

AI on the call "I want a refund" Your team · press 1 to accept
Blind transferSmart transferCaptures details if nobody answers
05How it works

Try the demo. Sign up. The portal walks you through the rest as a checklist you finish with your coffee. No onboarding call, no engineer waiting on a brief.

Step 1 · The demo

Hear it answer

Sixty seconds of details, one live call. It learns your business and books a caller while you listen. When you're ready, pick a plan and your portal opens.

Aria · live on your demo call"Bright Smile Dental, good afternoon. How can I help?"
Booked ✓
Booked: Thursday 09:30 · James P. · while you listened
Step 2 · Guided onboarding

The portal sets you up

A guided checklist, not a manual. Set your operating hours, services and prices, write the FAQs your AI answers from, and connect Google Calendar and Sheets in a click each.

Operating hours
Services, prices & FAQs
Google Calendar & SheetsConnectConnected ✓
Voice · Megan, crisp
Step 3 · One setting on your phone

Forward your number

We give you your own AI number. Forward your existing line to it after hours, when you're busy, or all the time. Your number stays yours, nothing to port.

Your number011 555 0199Unchanged
AI number+27 10 555 0123Answering
Forward when busy + after hours
Step 4 · Done

Watch the calls land

From the first ring, every call, transcript and booking lands in your portal, and confirmations land in your customers' WhatsApp. Change anything yourself, anytime.

14:32 · Answered · Thandi M.Booked Thu 14:30
WhatsApp confirmation delivered✓ Sent
Transcript ready · 2m 41sView →
06The morning after

Open the portal with coffee, not panic.

Last night's calls, bookings, and WhatsApp threads land in one portal you own. Read any transcript. Step into a thread. Pause the AI in a click and switch it back on tomorrow morning.

See every call

Full transcript, what the caller asked, whether they booked, and what the call cost you.

Step into any thread

Reply in a WhatsApp conversation yourself and the AI reads the room and steps back.

Pause in one click

Off sick or away? Calls bounce to a friendly message until you switch it back on.

Change anything yourself

Hours, prices, FAQ answers, voice, transfer rules. You edit, it saves live.

your-businessAI live
Good morning, Naledi.
Calls handled
0
Booked
0
Missed
0
Today's diary · Acme PropertiesFilled overnight · while you slept
6 bookings caught overnight · pause anytime
07Custom build spotlight

Everyone gets their own everything.

A practice isn't one shared diary. Each dentist, agent or stylist has their own hours, clients and rules. As an AskAndBook custom build, it books straight into the right person's diary and follows the rules reception usually has to memorise. Standard plans run one calendar per business.

Dr Carter · DentistTue–Fri 08:00–16:00 · cash or major schemes

Bookings land only in her diary, inside her hours, around her longer procedures.

Booking routed here
Dr Patel · HygienistMon–Thu 09:00–17:00 · takes Discovery Smart

The AI knows which schemes he takes, and offers him when a caller's plan fits, before reception is involved.

Scheme-matched automatically
EmergenciesAfter hours · on-call line

Urgent calls reach the right person on call, never a shared front desk that closed at five.

Escalates to the right phone
Explore custom solutions
08Where everything lands

It sits on top of the tools you already use.

We don't replace your stack. Bookings land in your calendar. Leads land in your sheet. Call records land in your inbox. Your team opens the tools they already opened this morning.

31Google Calendar

Appointments appear instantly. Cancel and reschedule keep your existing workflows working.

Google Sheets

One click creates a pre-formatted bookings sheet, and a leads sheet, that fills itself.

WhatsApp & SMS

Post-call follow-ups, booking confirmations to callers, and alerts to you for new bookings, leads and escalations.

Your CRM

Already have one? We POST booking data to your webhook. Cal.com works the same way.

AskAndBook Studio

Need more than a front desk? We build it.

The same team that answers your phones builds custom AI for businesses with bigger jobs: intake agents, quoting bots, CRM automations, internal copilots. Tell us the job. We scope it in a week and quote it fixed-price.

Custom voice agents WhatsApp workflows CRM integrations Lead qualification Internal copilots
Explore custom solutions
09Built for South Africa

Foreign receptionist tools miss the small things that lose the booking here. AskAndBook gets them right the first call.

Overheard, Friday 19:04:18 SAST
|
It catches them the first time. Medical aids, suburb pronunciations, body-corporate references, local register, isiZulu and Afrikaans. The AI captures them against the booking, so your team isn't decoding it after the call.
Discovery · Bonitas · Momentum · Bestmed · Medihelp·+27 line·Load-shedding proof
Catches what reception usually mishears

Medical aid names, suburb pronunciations, scheme references, body-corporate codes. It captures them against the booking the first time, so your team isn't decoding them after the call.

Medical aidsSuburbs & areasEstate & body-corporate refsInsurance claim numbersLocal surnames
A real +27 number

Your AI number is South African. Callers see a local number, never a foreign code, and your own line stays exactly as it is.

+27 10 555 0123Your AI number · answering
Runs on SAST

Answers at 7pm on a Friday and through long weekends, in your timezone, while rivals hit voicemail.

19:04:18SAST · on the phones right now
04WhatsApp · the second front door

The chat your customers already use.

Every plan confirms bookings on WhatsApp. Customers reply to move or cancel. Pro and Business add your own Meta-verified WhatsApp Business number, so customers can ask a price, check a slot, or book outright, from the chat they already use every day.

Meta verified · your own number Ask · quote · book in one thread Threads land in your portal
10Pricing

Month to month. Cancel anytime.

Every plan answers like the demo. Full conversations. Locked details. Your own portal. Pro and Business add a dedicated WhatsApp Business line.

Starter
R1,290/mo
150 minutes
2 AI voices. Call logs, summaries and sentiment. Booking, lead and callback alerts to Google Sheets.
Most popular
Pro
R2,990/mo
400 minutes
Everything in Starter, plus a dedicated WhatsApp Business line, 10 voices, Cal.com and Google Calendar booking, smart transfer and an analytics dashboard.
Business
R5,990/mo
1,000 minutes
Everything in Pro, plus CRM integration over webhook, multiple WhatsApp lines and priority support.
Enterprise
Custom
 
Custom call flows, bespoke integrations, industry logic, dedicated onboarding and reporting.
Talk to us
Month-to-month · Cancel anytime · Overage billed per minute, always with notice
Recording consent you control Keeps answering through load shedding Keep your number, nothing to port
Questions

What owners ask first.

Nothing. We give you your own AI number and you forward calls to it: after hours, when you're busy, or all the time. Your number stays yours, nothing to port, and you can stop forwarding whenever you like.

English, Afrikaans and isiZulu. It switches the moment the caller does, mid-call, and switches back. No menu, no "press 2 for Afrikaans".

Every plan sends a friendly WhatsApp confirmation after a call, and your customer can reply to move, check or cancel. On Pro and Business, you get a dedicated Meta-approved WhatsApp Business line so customers can also start the conversation themselves: ask FAQs, get prices, book a slot, all without ringing.

Recording consent is a switch you control, every transcript lives in your portal, and you can delete your data whenever you want. We never sell or share it.

It runs in the cloud, not in your office. When your lights are off and your competitors' phones ring out, yours still answers and books.

It transfers to your team: blind transfer, or smart transfer where your team presses 1 to accept. If nobody picks up, it captures the caller's name, number and what they wanted, so you can call back with context.

No. Month to month, cancel in the portal in one click. Overage is billed per minute and we always warn you before it starts.

Your phone is ringing right now.

Sixty seconds of setup. One call to your test number. You hear it answer in your business name. Free, no card.

Hear it answer for your business